Computer Support Specialist
3.
4 Billings, MT Billings, MT Full-time Full-time $31.
83 an hour $31.
83 an hour 13 hours ago 13 hours ago 13 hours ago The Montana Department of Transportation (MDT) is recruiting a Computer Support Specialist.
Under the joint direction of the Information Services Division (ISD) and associated District Office, the Computer Support Specialist provides technical assistance to employees of the Montana Department of Transportation.
The incumbent in this position will be called upon to provide advanced technical assistance in support of software, hardware, and networking tools used by the department's employees.
The Computer Support Specialist will perform research on the feasibility of acquiring new products and services and make recommendations to bureau management.
The specialist will research and make recommendations on the necessity and timing of software upgrades and make appropriate recommendations to bureau management.
The position also develops training materials and conducts formal technical and computer training, both in the classroom and one-on-one, for MDT employees.
The position is based out of the associated District office and will be the sole ISD resource present in the District.
The position will also schedule, conduct, and coordinate computer software and hardware installation and configuration; perform setup procedures for new equipment and installs, customize, and ensure accurate operation of software packages and hardware on personal computers; customize and troubleshoot applications when problems occur and ensure compliance with MDT network standards.
The specialist also provides network support in the district as needed to maintain network access for all computer users.
The position provides primary support for all hardware, software, and network resources in the district.
This position is also required to travel to departmental section and area offices.
For a full job description, please contact Sarah J.
Peterson at email protected .
Benefits of working for MDT and the State of Montana include:
Culture of public service and a commitment to work/life balance Potential hybrid remote work arrangement available Health, Dental, and Vision Insurance Access to Montana Health Centers, low-cost clinics for state employees and their families State Retirement plan and additional savings opportunities (deferred compensation) Employees in this position receive overtime compensation or compensatory time for all time in a pay status over 40 hours in a workweek Paid vacation, sick leave, and holidays Eligibility for Public Service Student Loan Forgiveness Benefits apply on first day of employment Relocation assistance may be offered to the successful candidate at the time of offer For information on the Montana Department of Transportation's mission, vision, and values, please visit our website:
https:
//www.
mdt.
mt.
gov/about.
aspx#values Required Education and
Experience:
The required knowledge and skills are typically acquired through a combination of education and experience equivalent to Bachelor's Degree in Computer Science, Information Systems, or a related field.
This position requires a minimum of 2 years of experience in computer systems administration or information technology support experience, including hardware deployment, software installation, configuration and management.
Experience with group and individual information technology instruction preferred.
Alternative qualifications include:
Any combination of additional related work experience and education equivalent to the minimum qualifications.
Knowledge, Skills, and Abilities:
Developed knowledge of:
o computer information systems; personal computers, printers, scanners, and other computer peripherals o office productivity software such as word processing, spreadsheets, email, presentations, and collaboration tools o personal computer operating systems such as Windows o principles of computer networking o customer and personal service o Advanced troubleshooting o Complex problem solving o Instructing and service orientation o Speech clarity and recognition o Analysis and quality control to interact effectively with the full spectrum of contacts on an ongoing basis Required Application Materials:
A resume detailing your qualifications and work history.
A cover letter of no more than two pages addressing your qualifications for the position.
Your online application and all required materials must be submitted before midnight on the closing date.
Ensure all materials submitted are selected as Relevant.
If you need an accommodation with the application process, please contact the HR representative listed below.
Other Information The successful candidate must pass a fingerprint background investigation as a condition of employment.
This position is being posted in accordance with the MFPE bargaining unit agreement.
Non-bargaining unit employees or employees of another bargaining unit may apply.
If the position is not filled with a bargaining unit applicant, the non-bargaining unit applicants may be considered.
However, bargaining unit applicants will have preference.
The Montana Department of Transportation is an equal opportunity employer.
Women, racial and ethnic minorities, people with disabilities, and veterans and disabled veterans are encouraged to apply.
People with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Human Resources and Occupational Safety Division, at 406.
444.
6054.
The Montana Department of Transportation (MDT) is committed to continuous improvement of our employee safety program and our safety and health processes, and to achieving an injury-free workplace.
Applicant Pool Statement:
If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:
This agency may use a training assignment.
Employees in training assignments may be paid below the base pay established by the agency pay rules.
Conditions of the training assignment will be stated in writing at the time of hire.
Salary:
$ 31.
83 - 31.
83 Hourly Telework Eligibility:
Telework Eligible (Full-time telework is not available.
Telework schedule must be supervisor approved.
) Benefits Package Eligibility:
Health Insurance, Paid Leave & Holidays, Retirement Plan Number of Openings:
1 Employee Status:
Regular Schedule:
Full-Time Shift:
Day Job Travel:
Yes, 25 % of the Time Primary Location:
Billings Agency:
Department of Transportation Union:
Montana Federation of Public Employees Posting Date:
Jan 31, 2024, 1:
53:
23 PM Closing Date (based on your computer's timezone):
Feb 20, 2024, 12:
59:
00 AM Required Application Materials:
Cover Letter, Resume Contact Name:
Sarah Peterson Contact Email:
email protected Contact Phone:
406-475-2928.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Billings, MT Billings, MT Full-time Full-time $31.
83 an hour $31.
83 an hour 13 hours ago 13 hours ago 13 hours ago The Montana Department of Transportation (MDT) is recruiting a Computer Support Specialist.
Under the joint direction of the Information Services Division (ISD) and associated District Office, the Computer Support Specialist provides technical assistance to employees of the Montana Department of Transportation.
The incumbent in this position will be called upon to provide advanced technical assistance in support of software, hardware, and networking tools used by the department's employees.
The Computer Support Specialist will perform research on the feasibility of acquiring new products and services and make recommendations to bureau management.
The specialist will research and make recommendations on the necessity and timing of software upgrades and make appropriate recommendations to bureau management.
The position also develops training materials and conducts formal technical and computer training, both in the classroom and one-on-one, for MDT employees.
The position is based out of the associated District office and will be the sole ISD resource present in the District.
The position will also schedule, conduct, and coordinate computer software and hardware installation and configuration; perform setup procedures for new equipment and installs, customize, and ensure accurate operation of software packages and hardware on personal computers; customize and troubleshoot applications when problems occur and ensure compliance with MDT network standards.
The specialist also provides network support in the district as needed to maintain network access for all computer users.
The position provides primary support for all hardware, software, and network resources in the district.
This position is also required to travel to departmental section and area offices.
For a full job description, please contact Sarah J.
Peterson at email protected .
Benefits of working for MDT and the State of Montana include:
Culture of public service and a commitment to work/life balance Potential hybrid remote work arrangement available Health, Dental, and Vision Insurance Access to Montana Health Centers, low-cost clinics for state employees and their families State Retirement plan and additional savings opportunities (deferred compensation) Employees in this position receive overtime compensation or compensatory time for all time in a pay status over 40 hours in a workweek Paid vacation, sick leave, and holidays Eligibility for Public Service Student Loan Forgiveness Benefits apply on first day of employment Relocation assistance may be offered to the successful candidate at the time of offer For information on the Montana Department of Transportation's mission, vision, and values, please visit our website:
https:
//www.
mdt.
mt.
gov/about.
aspx#values Required Education and
Experience:
The required knowledge and skills are typically acquired through a combination of education and experience equivalent to Bachelor's Degree in Computer Science, Information Systems, or a related field.
This position requires a minimum of 2 years of experience in computer systems administration or information technology support experience, including hardware deployment, software installation, configuration and management.
Experience with group and individual information technology instruction preferred.
Alternative qualifications include:
Any combination of additional related work experience and education equivalent to the minimum qualifications.
Knowledge, Skills, and Abilities:
Developed knowledge of:
o computer information systems; personal computers, printers, scanners, and other computer peripherals o office productivity software such as word processing, spreadsheets, email, presentations, and collaboration tools o personal computer operating systems such as Windows o principles of computer networking o customer and personal service o Advanced troubleshooting o Complex problem solving o Instructing and service orientation o Speech clarity and recognition o Analysis and quality control to interact effectively with the full spectrum of contacts on an ongoing basis Required Application Materials:
A resume detailing your qualifications and work history.
A cover letter of no more than two pages addressing your qualifications for the position.
Your online application and all required materials must be submitted before midnight on the closing date.
Ensure all materials submitted are selected as Relevant.
If you need an accommodation with the application process, please contact the HR representative listed below.
Other Information The successful candidate must pass a fingerprint background investigation as a condition of employment.
This position is being posted in accordance with the MFPE bargaining unit agreement.
Non-bargaining unit employees or employees of another bargaining unit may apply.
If the position is not filled with a bargaining unit applicant, the non-bargaining unit applicants may be considered.
However, bargaining unit applicants will have preference.
The Montana Department of Transportation is an equal opportunity employer.
Women, racial and ethnic minorities, people with disabilities, and veterans and disabled veterans are encouraged to apply.
People with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Human Resources and Occupational Safety Division, at 406.
444.
6054.
The Montana Department of Transportation (MDT) is committed to continuous improvement of our employee safety program and our safety and health processes, and to achieving an injury-free workplace.
Applicant Pool Statement:
If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment:
This agency may use a training assignment.
Employees in training assignments may be paid below the base pay established by the agency pay rules.
Conditions of the training assignment will be stated in writing at the time of hire.
Salary:
$ 31.
83 - 31.
83 Hourly Telework Eligibility:
Telework Eligible (Full-time telework is not available.
Telework schedule must be supervisor approved.
) Benefits Package Eligibility:
Health Insurance, Paid Leave & Holidays, Retirement Plan Number of Openings:
1 Employee Status:
Regular Schedule:
Full-Time Shift:
Day Job Travel:
Yes, 25 % of the Time Primary Location:
Billings Agency:
Department of Transportation Union:
Montana Federation of Public Employees Posting Date:
Jan 31, 2024, 1:
53:
23 PM Closing Date (based on your computer's timezone):
Feb 20, 2024, 12:
59:
00 AM Required Application Materials:
Cover Letter, Resume Contact Name:
Sarah Peterson Contact Email:
email protected Contact Phone:
406-475-2928.
Estimated Salary: $20 to $28 per hour based on qualifications.
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