Legal Intake Representative
Description:
Reciprocity Industries is looking for talented team members to join our team! If you have excellent customer service skills and want to help others find justice, then Reciprocity is looking for you to join our team! Reciprocity offers excellent benefits and a competitive salaryJob Overview:
Legal Intake Representative staff members are both the face of the company and the first representatives to make a positive impact on our clients' livesAs a Legal Intake Representative, you are responsible for creating a welcoming environment through top-notch customer service skills and communicationYou will drive our company's momentum by continually seeking to improve your personal performance and customer experienceAs a Legal Intake Representative, you will need to be able to effectively communicate with clients while always keeping respect and concern for the clients as their primary focusLegal Intake Representatives are expected to operate successfully in a technologically centered, fast-paced environment that requires focused data entry, time management, and collaboration with fellow call center agentsYou will be responsible for effectively getting client signaturesResponsibilities and Duties:
Obtain client information by answering telephone calls, interviewing clients, and verifying information via messaging and phone intakeDetermine client eligibility by comparing client information to set lists of requirementsInform clients by effectively explaining procedures, answering questions, and providing additional directions or resourcesMaintain and improve quality results by adhering to company standards and guidelines; recommends how to improve procedures to maintain quality and client experienceStudy new campaign requirements and participate in educational opportunities to continually grow in campaign knowledgeAccomplish organization missions by assisting clients with contracts and being willing and available to assist clients' needsEffectively communicate the company's visions and goals to clientsReassure and communicate effectively with clients throughout the information-gathering process to ensure client satisfactionOther duties and responsibilities as assignedRequirements:
Qualifications and Skills:
You must be at least 18 years of age or older Have excellent verbal and written communication skills Have superior interpersonal and customer service skills Have comprehensive technical skills Skilled in data entry Have high attention to detail Have the ability to operate effectively in a fast-paced environment with evolving requirements and priorities Education:
High school diploma or equivalent Compensation details:
17-21 Hourly Wage PI8220d78fea7a-35216-34295671 Recommended Skills Real Estates Due Diligence Microsoft Excel Reports Mergers And Acquisitions Analysis Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
Reciprocity Industries is looking for talented team members to join our team! If you have excellent customer service skills and want to help others find justice, then Reciprocity is looking for you to join our team! Reciprocity offers excellent benefits and a competitive salaryJob Overview:
Legal Intake Representative staff members are both the face of the company and the first representatives to make a positive impact on our clients' livesAs a Legal Intake Representative, you are responsible for creating a welcoming environment through top-notch customer service skills and communicationYou will drive our company's momentum by continually seeking to improve your personal performance and customer experienceAs a Legal Intake Representative, you will need to be able to effectively communicate with clients while always keeping respect and concern for the clients as their primary focusLegal Intake Representatives are expected to operate successfully in a technologically centered, fast-paced environment that requires focused data entry, time management, and collaboration with fellow call center agentsYou will be responsible for effectively getting client signaturesResponsibilities and Duties:
Obtain client information by answering telephone calls, interviewing clients, and verifying information via messaging and phone intakeDetermine client eligibility by comparing client information to set lists of requirementsInform clients by effectively explaining procedures, answering questions, and providing additional directions or resourcesMaintain and improve quality results by adhering to company standards and guidelines; recommends how to improve procedures to maintain quality and client experienceStudy new campaign requirements and participate in educational opportunities to continually grow in campaign knowledgeAccomplish organization missions by assisting clients with contracts and being willing and available to assist clients' needsEffectively communicate the company's visions and goals to clientsReassure and communicate effectively with clients throughout the information-gathering process to ensure client satisfactionOther duties and responsibilities as assignedRequirements:
Qualifications and Skills:
You must be at least 18 years of age or older Have excellent verbal and written communication skills Have superior interpersonal and customer service skills Have comprehensive technical skills Skilled in data entry Have high attention to detail Have the ability to operate effectively in a fast-paced environment with evolving requirements and priorities Education:
High school diploma or equivalent Compensation details:
17-21 Hourly Wage PI8220d78fea7a-35216-34295671 Recommended Skills Real Estates Due Diligence Microsoft Excel Reports Mergers And Acquisitions Analysis Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
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